Shipping

At Lamis Threads, we're committed to delivering our quality fashion items directly to you in the most efficient and reliable way. Below are the details of our shipping policy for the United States and Canada.

Shipping Rates and Delivery Estimates

We offer flat-rate shipping to ensure transparency and simplicity in your shopping experience:

  • United States:

    • Standard Shipping: $10.00 for the first item.

    • Additional Items: $2.50 for each additional item in the same order.

  • Canada:

    • Standard Shipping: $12.00 for the first item.

    • Additional Items: $2.35 for each additional item in the same order.

These rates are carefully calculated to cover shipping and handling, ensuring that your order arrives safely and promptly.

Shipping Destinations

  • United States: We ship to all 50 states, including P.O. boxes and military APO/FPO addresses.

  • Canada: We ship nationwide across Canada, including all provinces and territories.

Please note, we currently do not offer international shipping outside of these regions.

Processing and Delivery Times

  • Orders are typically processed within 2-5 business days.

  • Delivery estimates:

    • United States: 5-8 business days after processing.

    • Canada: 7-10 business days after processing.

Please remember, these are estimates and actual delivery times may vary based on location and other factors.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, allowing you to follow your package's journey to your doorstep.

Customs and Import Taxes

For orders shipped to Canada, customers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

Shipping Restrictions

Due to carrier restrictions, there might be areas within the US and Canada to which we cannot ship. If this affects your order, we'll notify you immediately to find a solution.

Changes to Your Order

If you need to make changes to your shipping address after placing an order, please contact us as soon as possible. We're unable to redirect orders once they have been dispatched, so it's crucial to provide accurate information at checkout.

Contact Us

For any questions or concerns regarding shipping, please don't hesitate to contact us at lamisthreads@gmail.com Our team is here to ensure your Lamis Threads experience is seamless from browsing to unboxing.

RETURNS

At Lamis Threads, we’re committed to ensuring you love every piece you order. However, we understand that sometimes things don’t work out. Here’s our policy on returns and exchanges:

Damaged or Defective Items

- If you receive an item that is damaged, misprinted, or defective, please let us know within 30 days of receiving your order. We will replace it at no additional cost to you.

Lost Packages

For packages lost in transit, please contact us no later than 30 days from the expected delivery date. We’ll do our best to resolve the issue promptly.

Incorrect Address & Unclaimed Shipments

If an order is returned due to an incorrect address or being unclaimed, you will be responsible for additional shipping costs for reshipment. Please double-check your shipping details when placing an order.

Returns Due to Buyer’s Remorse

Lamis Threads does not accept returns or offer refunds for buyer’s remorse, including size exchanges or changes of heart. Please review your order carefully before checking out.

Returning Products

Please contact us before returning any products. We can guide you through the process and make it as smooth as possible.

Lamis Threads reserves the right to refuse returns at our discretion.

EU Consumer Rights

EU consumers should be aware that the right of withdrawal may not apply to goods made to specifications or clearly personalized, and sealed goods which are not suitable for return due to health or hygiene reasons if they were unsealed after delivery.

Disclaimer: Products may run small. We recommend ordering a size larger than your usual size for the best fit.

This product is made to order, which helps us reduce overproduction. Thank you for making thoughtful purchasing decisions and supporting sustainable practices.

Changes to Return Policy

Lamis Threads reserves the right to modify this return policy at any time, so please review it frequently.

Contact Us

For any questions regarding our return policy, or to initiate a return or exchange, please contact us at lamisthreads@gmail.com.

Your satisfaction is our top priority at Lamis Threads. We appreciate your understanding and cooperation with our return policy.