FAQs

1. How do I find the right size for my purchase? We are currently working on creating a detailed Size Guide to help you make the best choice for your purchase. In the meantime, if you have questions about sizing or fit for any of our products, please don't hesitate to contact our customer service team. They're ready to provide you with all the necessary measurements and advice to ensure a perfect fit.

2. Can I return my purchase if it doesn't fit? At Lamis Threads, all sales are considered final. We do not accept returns or exchanges at the moment. We recommend reviewing your order carefully and contacting our customer service for sizing advice before purchasing to ensure satisfaction with your selection.

3. How long does shipping take, and how can I track my order? Orders shipped within the US typically arrive within 5-11 business days, while orders to Canada may take 7-14 business days. After your order is dispatched, you will receive an email with a tracking number, allowing you to monitor your package's journey directly on the carrier's website.

4. Can I change or cancel my order after placing it? We strive to process orders as quickly as possible. If you need to make changes or cancel your order, please contact us immediately. While we cannot guarantee changes can be made once an order is processed, we will do our best to accommodate your request if the order has not yet been shipped.

5. Does Lamis Threads offer international shipping? Currently, we ship exclusively to the United States and Canada. We aim to expand our shipping destinations in the future and encourage you to check back with us for updates. For suggestions or inquiries about shipping to your location, please reach out to our customer support team.